Family and Community Services Manager #FCSM-CO-00 -- Girard, Kansas


Provide leadership and direct support to Family Advocates and Family Educators in conjunction with Site Managers and Home Base Area Managers, which promotes both the engagement of families and community to participate in the program. Facilitate effective social service coordination to Head Start and Early Head Start families as outlined in the Head Start Performance Standards, which encourages strong parent engagement and family self-sufficiency. Have knowledge of family dynamics, societal trends, and be able to educate staff, parents, and community members which will promote the delivery of quality services. Ensures the ongoing recruitment of eligible families for the entire program through oversight and ongoing monitoring of recruitment activities.



·         Responsible for interviewing and hiring Family Advocates in conjunction with the Site Managers/Directors.

·         Responsibility for the direct supervision and scheduling of Interpreter

·         Evaluate staff performance per agency Policies and Procedures in conjunction with Site Managers and Home base Area Managers.

·         Provide daily supervision of family and community services.

·         Provide regular support of staff through recognized practices such as joint reflective supervision, training and performance appraisal systems in conjunction with Site Managers and Home-Based Area Managers.

·         Ensure that all staff provide customer driven services, supporting the parent(s) as the first and most important teacher for their child.

·         Be knowledgeable of how and whom to contacts who can secure housing, food, and other resources for struggling families and individuals.

·         Models appropriate advocacy skills for staff when dealing with community agencies, professionals, and schools.

·         Strategize with management team to develop an effective recruitment plan that ensures enrollment of eligible families.

·         Ensure on-going recruitment of eligible families through support and training of direct service staff.

·         Provide training and oversight of Family Advocates and Family Educators to recruit and support parents for Policy Council and other leadership roles.

·         Train Family Advocates and Family Educators on the governance requirements of Performance Standards.

·         Develop and provide education opportunities for program participants according to their interests and goals.

·         Participate in all areas of the data management cycle including collection, data entry, analyzing, reporting, and using the collected data for ongoing monitoring, planning and program improvement.

·         Responsible for the on-going monitoring and evaluation of all family data.

·         Participate as a member of the Early Childhood Management Team to ensure program goals and objectives are implemented and support Head Start Program Performance Standards.

·         Ensure competence in Family Advocates and Family Educators in relation to the role of families in school readiness.

·         Have knowledge of community and program resources to support referrals for families.

·         Provide leadership, which promotes harmony with the agency’s strategic priorities and organizational values.

·         Develop and maintain effective working relationships with community partners that support family self-sufficiency.

·         Ensure Family Advocates and Family Educators maintain regular contact with families.

·         Ensure staff knowledge and competency in regard to Head Start Program Performance Standards, Policies DCF Childcare Regulation, Kansas Childcare Licensing Regulations, Policies, Procedures, and family assessment tools.

·         Conducts outreach activities to recruit prospective families

·         Develops recruiting materials for all program services

·         Develops and maintains relationships and partnerships with community service providers to share information coordinate resources and respond to community needs and changes.

·         In partnership with the Management team, promotes and prepares the agreements with community service providers to ensure quality services are provided to children and families

·         Promote and recruit community volunteers and partners

·         Model respect and support of cultural differences and diverse family structures.

·         Demonstrate good work habits such as arriving on time and adhering to appropriate break times.

·         Attend mandatory trainings and staff meetings.

·         Responsible for reporting any suspected abuse or neglect to appropriate authority.

·         Promote SEK-CAP, Inc. in our service area.

·         Demonstrate positive attitude and respect for all team members.

·         Maintain and assure confidentiality and privacy of SEK-CAP, Inc. customers.

·         Uphold and promote the expectations, core values and mission statement of SEK-CAP, Inc.

·         Support management decisions in a positive manner in both in actions and words.

·         Other duties as assigned.



·         Bachelor’s Degree in Social Work, Human Services, Family Services, Counseling, or related field.

·         Two years of case management, home visiting experience, or work with at-risk families preferred

·         Two years supervisory experience

·         Ability to work effectively and communicate in a positive professional manner

·         Submit to and pass criminal history including fingerprint check

·         Possess current, valid driver’s license and meet agency insurance underwriting guidelines

·         Submit to and pass standard drug screen test

·         Successfully complete a physical exam and TB skin test before beginning employment and ongoing as required by state licensing and Head Start Program Performance Standards




·         Effective supervisory and training skills that promote a positive and productive environment for staff

·         Ability to get along with diverse personalities; tactful, mature, and flexible

·         Ability to establish and maintain positive, effective working relationships with co-workers, community partners, and customers

·         Ability to communicate effectively and clearly both orally and in writing

·         Ability to learn and adapt

·         Ability to uphold program and agency expectations

·         Advanced computer skills on IBM compatible P.C. systems and software

·         Ability to complete data input and conduct on ongoing monitoring of program data

·         Basic operation skills of general office equipment such as photocopiers, fax machines, and phone systems


·         Familiar with the theories and practices of human services

·         Familiar with theories and principles of child development and early childhood education services

·         Committed to the concept of helping children and families to become self-sufficient

·         Familiar with area resources and services

·         Resourceful and well-organized self –starter, needing minimal supervision

·         Knowledge and understanding of Head Start Program Performance Standards, and State and Federal regulations relevant to the Head Start Program



The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


·         Use hands to finger, handle, or feel

·         Reach with hands and arms

·         Sit or occasionally stand; walk and stoop, kneel, or crouch

·         Regularly lift and/or move up to ten pounds

·         Required vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

·         Occasional exposure to wet and/or humid conditions

·         Outside weather conditions

·         Extreme cold and extreme heat

·         Noise level is usually quiet to moderate

·         Travel within agency area with occasional out of area trips for training

·         Ability to work unconventional business hours




The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.



Job Start Date: October-30-2019
Applications Due By: December-31-2019

Job Contact Information

Stephenie Montgomery - - 620-724-8204

Employer Information


Community Action Program

Employer Address: 401 N Sinnet Girard, Kansas

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